Deck the halls with boughs of holly, Fa la la la la la la la!
‘Tis the season to be jolly, Fa la la la la la la la!
Don we now our gay apparel, Fa la la la la la la la!
Troll the innocent retail worker, Fa la la la la la la la!
It’s that time of year again, and for everyone who doesn’t work in retail or hospitality, it’s bloody stressful. After all, it’s not easy getting the holidays off work, going to Christmas parties, and spending hours hanging out at the shops.
It’s a hard life.
Now, let’s take a minute to think about those people who don’t have time to do their Christmas shopping, work longer than usual hours, and don’t get to spend nearly as much time with their families as they may like.
These people, and yes, they’re people too, not just some robot behind the counter who is hell bent on serving you, have lives too. Most importantly, they also have feelings. So, for all of you who get way too caught up in your own lives over the holiday period and forget about those hardworking individuals behind the counter, I have a few things I would like to remind you of.
- Please and thank you are part of the English language for a reason.
- Minimum wage is not enough to make your bad attitude tolerable.
- Verbal, or even physical, abuse is not an acceptable way to communicate.
- Your kids are not at day care, and as such, no retail worker is responsible for their care or wellbeing, and they certainly aren’t responsible for disciplining them when they decide to run a muck in a shop – that’s when you, as the parent, are supposed to intervene.
- If you’re told that an item is sold out, the Eftpos machine has frozen, or that a worker will be with you in a minute, trust that they are telling you the truth. They do not have ten arms, and cannot be in multiple places at once.
Most of all, please remember that retail and hospitality workers are people too, and that you should treat them with the same level of respect you would a doctor or fire fighter, after all, without them, how would you manage to get all of your shopping done?